Simon Jones has has been appointed head of client relations at Permanent Bank International Ltd (PBI).
Simon has 14 years’ experience in international banking, beginning his career when he moved to the Isle of Man in 1998 to join HSBC.
Since then, Simon, who grew up on the Wirral, has worked for Irish Permanent International and Bank of Ireland, gaining experience in a variety of banking roles including mortgage counselling, personal banking, sales and marketing and business development.
He said: ‘I’m delighted to have joined PBI, which is built upon the principle of being the personal face of banking.
‘The whole ethos of the business is to focus upon getting to know our customers, building a relationship over several years, and offering a standard of customer service that few other banks can match. These are principles which have been important to me throughout my career so my new role at PBI is an ideal opportunity for me.’
As head of client relations his responsibilities will include helping personal and corporate clients with their accounts, attracting new depositors, developing new lines of communication with customers and ensuring the highest levels of customer service continue to be applied.
Simon, who is married with two children, is chair of the Friends of Ballacottier School charity and a member of the Manx Executive Challenge organising committee.
David Fulton, business development manager at PBI, welcomed Simon’s appointment.
He said: ‘Simon brings with him a breadth of customer service and relationship management that will be a major contribution to our business development goals.
‘I know that he will fit in well with colleagues and customers and has already made a positive impact.
‘Simon’s appointment comes at a time when PBI is looking to extend its reach to new customers in new regions while developing the way the bank interacts with our existing depositors.’
PBI is based at Hillary House on Prospect Hill, Douglas.
Simon can be contacted by emailing Simon.Jones@permanent-bank.com or by calling 639215.
Go to www.linkedin.com/in/simonjonesiom for his LinkedIn profile.
For more information about PBI go to www.permanent-bank.com