The MEA has warned that it’s received reports from customers of hoax calls from so-called represenatives of the MEA.
These calls appear to be based around checking customer account, direct debit information and an energy efficiency questionnaire.
But the MEA has said that is is not currently undertaking any customer surveys and should the authority require personal information from a customer ‘this would be done formally either via letter or via one of our secure electronic portals’.
Members of the public are advised to not give out any personal information and to report any calls of this nature via the MEA’s customer services team on 687687.